Where support goes to die...
If you've ever had a problem with Parallels Workstation, and decide to email their support group, you know what it's like to play russian roulette. Sometimes, you get a great answer that gives you exactly what you need. Sometimes, you get an answer that makes you want to kill someone. Here's the answer I got this morning, (from a question I submitted on Tuesday...) and it's literally copied and pasted from my email, the typos and poorly-worded English are all theirs:
Dear Tom,I suppose that Widows that was installed die.
I suggest you to do the following:
Please right-click the .hdd file in ~/Documents/Parallels/<Your VM Name>
choose Open With->Parallels Explorer and copy all the important files
and data and then create a new fresh VM with Windows.Also you may create a new VM and add the existing file as a data one.
Wow. Seriously, wow. Sometimes there just aren't words.
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